Quality Assurance Technician

Job Summary

The Quality Assurance Technician level 2 performs dimensional and/or functional inspection on purchased materials and manufactured parts; uses technical expertise and inspection instrumentation to verify conformance of material/parts to prints, process sheets and specifications.

Completes quality assurance paperwork per customer requirements. Has the ability to visually and dimensionally inspect welds to meet quality requirements per customer supplied prints.

Essential Duties and Responsibilities

• Performs first piece, in process and final inspections on vendor supplied or Dimar manufactured parts.
• Provides inspection support in the form of liaison working with production and engineering to facilitate solutions to questions or problems that may arise.
• Works with the QA Manager and Senior Quality Technician, implement and maintain quality systems, and documentation to ensure compliance with Dimar’s quality management system.
• Direct Customer QA contact for quality concerns against products supplied and or in the process of being produced.
• Processing of RMA’s, FAI’s and Certificates of Conformance to customer requirements.
• Works with the QA Manager and Senior Quality Technician to develop and implement ECN’s (engineering change notices) to ensure product and print updates within the system.
• Helps in the training of new QA technicians to the Dimar Manufacturing processes to ensure customer satisfaction.

Non-essential Duties

• Documents NCR’s periodically updates the NCR database and interacts with customers via email to secure the return of nonconforming products.
• Participates in special projects, problem investigations and assignments.
• Performs calibrations for all testing and measurement equipment, keeps calibration records and ensures calibrations are completed on time.
• Maintains up-to-date documentation by completing all necessary paperwork (i.e., in process inspection records, signing off on job travelers, 1^st piece inspection tags, CoC’s, MTR’s, etc.).
• Performs training as required for team members to include but not limited to inspection methods, work instructions, procedures, or production processes.
• Provides continuous feedback to Quality Manager regarding quality, engineering and manufacturing related issues.
• Completes work on quality system and or process improvements.
• Performs part and process related internal audits.
• Processes customer returns and ensures timely disposition of parts.

Knowledge, Skills, and Abilities

• Strong ability in reading and interpreting complex drawings/blueprints to understand parameters of parts. Familiarity with basic geometric tolerance is helpful.
• Knowledgeable in the use of all inspection equipment including, but not limited to micrometers, calipers, dial indicators, height gages, gage pins and gage blocks.  CMM and thread gage knowledge helpful.
• Knowledgeable about current quality system standards such as ISO 9001 and/or TS 16949 helpful.
• Maintains composure under pressure. Ability to multi-task in response to numerous demands.
• Strong time management skills.
• Detail oriented.
• Computer proficiency in Excel and Word required.
• Ability to learn and adapt any new company computer software programs for the Dimar Business system.
• Familiarity with ERP systems helpful.

Experience and Education:

• High School Diploma required.
• Associates degree preferred.
• 3 + years’ experience required.